Go to your Services & subscriptions page. If you don't have Microsoft 365, you can skip to Step 4: Troubleshoot Office activation. If you have an Microsoft 365 for home subscription, let's make sure it's still active and renew your subscription, if necessary.

Step 3: Check your Microsoft 365 subscription status If you still can't activate, proceed to the next step. If Office still won't activate, try running an online repair as described in Repair an Office application to fix up the remaining install of Office. Open an Office app and sign in, if prompted. When the uninstall is finished, restart your computer. If only one version is listed, you can go to Step 3: Check your Microsoft 365 subscription status. If more than one version appears, right-click the version you aren't using and select Uninstall. You might see multiple versions installed, like this: In the Search Programs and Features box (upper-right corner) of Programs and Features, search for the word office. Windows 7 Click Start > Control Panel > Uninstall a program. Windows 8.1 or 8 Right-click the Start button (lower-left corner), select Control Panel, and then select Programs and Features. Windows 10 On the Windows 10 task bar, type Control Panel in the Type here to search box, select Control Panel in the search results, and then select Programs and Features. Open Control Panel using the steps below for your operating system: Let's uninstall any versions of Office you aren't using before we continue to troubleshoot. Step 2: Check for multiple copies of OfficeĪctivation can fail if you have multiple copies of Office installed.

If it's not, your email address won't work for signing in to Office. Your Office product or Microsoft 365 subscription should be listed there. To check if your Microsoft account is associated with Office, sign in to Services & subscriptions. If you're at work or school, you may need to log in using your work or school account instead of your personal email account. Please try signing in using all your personal email addresses in case you bought Office using a different email address. Office 2013 Step 1: Sign in with the right account If Office still won't activate, choose your Office version for additional troubleshooting help.

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